When A Death Occurs
When a death occurs, there are certain things that need to be done and this process depends greatly on where the death happened. We encourage you to contact us immediately at the number above for the help and professional advice you need through this difficult time. If you’re feeling overwhelmed, Beers & Story Funeral Homes is here to help you step-by-step through this process. We’re always available to address any of your immediate questions and concerns.
When a Death Occurs at Home
If a death happens at home, and the deceased was under a physician’s care, it’s up to a family member to immediately call us directly at (413) 203-4343.
If a death happens at home and it is accidental or unexpected, it’s crucial that you also call 911 before the loved one is moved out of the home.
When a Death Occurs in Supervised Care
In situations where your loved one was in supervised care, such as a nursing home or hospital at the time of death, their staff will immediately notify you and the authorities. If you’ve let the facility know you’ll be working with Beers & Story Funeral Homes, they will also notify us and one of our funeral directors will contact you immediately to help you proceed.
For cases where a loved one was in a hospice program’s care, your first call should be to them where a representative will provide you with the instructions and procedures for moving forward. A coroner or medical examiner may also be notified by the hospice program. After release from the hospice’s care, they will contact us if you have listed Beers & Story Funeral Homes as your funeral home of choice.
Every step of the way, we provide compassionate guidance after the death of a loved one. Please contact us today at (413) 203-4343 for immediate assistance and answers to your questions.